AboutServicesEngagementsInsightsGet Your Free Audit

Transparency

Privacy Policy

9DN Labs (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [9dnlabs.com] or use our services. 

We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), the Personal Information Protection and Electronic Documents Act (PIPEDA), and other global privacy frameworks. 

 

1. Information We Collect 

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). 

  • Identifiers: Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, or account name. 

  • Commercial Information: Records of products or services purchased or considered. 

  • Internet/Electronic Activity: Browsing history, search history, and information regarding your interaction with our website. 

  • Professional/Employment Info: (If applying for a job) Resume, job history, and references. 

  • Sensitive Personal Information: We do not collect sensitive data (e.g., social security numbers, race, ethnicity) unless explicitly required for a specific service and with your express consent. 

2. How We Collect Data 

  • Directly from You: When you sign up for a newsletter, fill out a contact form, or create an account. 

  • Automatically: Through cookies, web beacons, and log files as you navigate the site. 

  • Third Parties: From analytics providers (like Google Analytics) or social media platforms if you link your account. 

3. Legal Basis for Processing (GDPR/Global Compliance) 

If you are in the European Economic Area (EEA), we process your data under the following legal bases: 

  • Consent: You have given clear consent for a specific purpose. 

  • Contract: Processing is necessary for a contract we have with you. 

  • Legal Obligation: Processing is necessary for us to comply with the law. 

  • Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., fraud prevention or improving our website). 

4. How We Use Your Information 

We use your information to: 

  • Provide, operate, and maintain our website and services. 

  • Improve, personalize, and expand our website offerings. 

  • Understand and analyze how you use our website. 

  • Communicate with you (customer service, updates, marketing). 

  • Comply with legal obligations and prevent fraud. 

5. Sharing Your Information 

We do not sell your personal information. We may share data with: 

  • Service Providers: Third-party vendors who perform services for us (e.g., cloud hosting, email delivery). 

  • Legal Authorities: If required by law or to protect our rights. 

  • Business Transfers: In the event of a merger, sale, or asset transfer. 

6. International Data Transfers 

9DN Labs is headquartered in [Country]. Your information may be transferred to and maintained on computers located outside of your state or country. We ensure "Standard Contractual Clauses" (SCCs) or other adequacy mechanisms are in place to protect your data during cross-border transfers. 

7. Your Rights (Your Global Choices) 

Depending on your location, you may have the following rights: 

  • Right to Access: Request a copy of the data we hold about you. 

  • Right to Rectification: Request that we correct inaccurate info. 

  • Right to Erasure ("Right to be Forgotten"): Request that we delete your data. 

  • Right to Opt-Out (CCPA): You have the right to opt-out of the "sale" or "sharing" of your data (though we do not sell data). 

  • Right to Portability: Request that we transfer your data to another organization. 

  • Right to Limit Use of Sensitive Info: Restrict how we use highly personal data. 

To exercise these rights, contact us at: [email protected] 

8. Cookies and Tracking 

We use cookies to enhance your experience. You can set your browser to refuse all or some cookies. If you disable cookies, some parts of this site may become inaccessible. 

  • Essential Cookies: Required for the site to function. 

  • Analytics Cookies: Help us understand user behavior. 

  • Marketing Cookies: Used to track visitors across websites to display relevant ads. 

9. Data Retention 

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, or regulatory requirements. 

10. Security 

We use administrative, technical, and physical security measures (such as SSL encryption) to protect your personal information. However, no electronic transmission over the internet is 100% secure. 


11. Children’s Privacy 

Our services are not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children. 


12. Contact Us 

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer (DPO): 

9DN Labs  
Email: [email protected]